Contact Us — (781) 983-4565

Confidential peer support for first responders · Helping those who serve since 1989

(781) 983-4565

First responder crisis hotlines are answered around the clock, like this 911 dispatch console at night
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First responder crisis hotlines. Save these numbers.

Confidential first responder crisis hotlines and support lines, staffed for responders and the people who love them. If you are in immediate danger, call 911.

Suicide & crisis hotlines

First responder crisis hotlines: pick up the phone. Any of these.

Every line below is confidential, and most are staffed by people who have worn the uniform. Not sure which one? Then start with 988 or call us, because we’ll stay on the line and help you find the right fit.

Anyone, right now

988 Suicide & Crisis Lifeline

24/7 voice or text. Free, confidential support for anyone in distress or worried about someone else.

Call or text 988
Emergency

Emergency Services

If someone is in immediate danger or needs medical attention, call now.

911
Plymouth County responders & families

Plymouth County CISM Team

Peer-to-peer, confidential, no cost. Debriefings, defusings, one-on-one support and referrals.

(781) 983-4565
Anyone

Crisis Text Line

Text START or HELP to speak with a trained crisis counselor by text message. In other words, help without having to say it out loud.

Text 741-741
First responders & families

Safe Call Now

A 24/7 helpline staffed by first responders, for first responders and their family members. In addition, they help with treatment options for mental health, substance use or other personal issues.

1-206-459-3020
Fire & EMS

Fire/EMS Helpline (Share the Load)

Run by the National Volunteer Fire Council. Besides the helpline, they offer text-based help and a library of resources for those looking for support.

1-888-731-FIRE
Law enforcement only

Copline

A confidential helpline for members of law enforcement, answered by retired officers. Likewise, Copline.org has additional information and resources.

1-800-267-5463
Law enforcement

Cop2Cop

A 24/7 hotline staffed by retired officers who are licensed clinical social workers (“Cop Clinicians”) and specially trained peer supporters.

1-866-COP-2COP
First responders

Frontline Helpline

Run by Frontline Responder Services. 24/7 coverage with first-responder call-takers.

1-866-676-7500

Regional CISM teams & treatment

Beyond first responder crisis hotlines: more places to turn

PCCISM works alongside these regional teams and programs. So if you’re outside Plymouth County, they can help.

Scan to reach the Plymouth County CISM Team

Save us to your phone

Scan the code or tap below to add the team to your contacts, and then share it with your crew. After all, the best time to save a number is before you need it.

Call (781) 983-4565

Self-care guide

What to expect after a critical incident

Our information pamphlet walks through common signs of a stress reaction, what helps in the first 24–48 hours, and how family and friends can respond. In fact, it’s the same handout we leave behind after every debriefing, alongside the first responder crisis hotlines above.

Request assistance

Not sure if it’s “bad enough” to call? Call anyway.

One conversation with a peer who gets it. No report, no record, no judgment. And if we’re not the right fit, we’ll connect you with someone who is.

(781) 983-4565

24 hours a day · 7 days a week · Peer-to-peer

Three ways to reach us

Call the team(781) 983-4565 · 24/7 Email for scheduled servicesplymouthcountycism@gmail.com Request a debriefing or trainingWe follow up within one business day
In crisis right now? Call or text 988 — the Suicide & Crisis Lifeline. If someone is in immediate danger, call 911.